Summary: ReePASS collects minimal data necessary to provide your exam preparation experience. We do not sell your data to third parties. You can delete your account at any time.
1. Who We Are
ReePASS is a mobile application and web platform operated by ReePASS Technologies ("we," "us," or "our"). We provide examination preparation tools for Nigerian students, including past questions, mock exams, live challenges, and an exam pin marketplace. Our registered contact email is support@reepass.com.
2. Information We Collect
When you use ReePASS, we collect the following types of information:
- Account Information: Your name, email address, phone number, username, state, country, and school when you register.
- Usage Data: Questions answered, exam results, time spent, challenge scores, and leaderboard rankings.
- Payment Information: When you purchase premium subscriptions or exam pins, payment is processed by Flutterwave. We do not store your card details.
- Device Information: Device type, operating system version, and app version for technical support and analytics purposes.
- Referral Data: Information about referral activities and reward balances associated with your account.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your ReePASS account
- Provide personalized study recommendations and track your progress
- Process payments and deliver purchased exam pins
- Send you important notifications about your account, subscriptions, and challenges
- Maintain the leaderboard and referral reward system
- Improve our platform through anonymous usage analytics
- Provide customer support and respond to inquiries
- Comply with legal obligations
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We may share information only with trusted partners who help us operate the platform:
- Flutterwave: For secure payment processing
- VTUNaija: To fulfill exam pin purchases on your behalf
- Email Service Providers: For sending OTP verification and support responses
All third-party partners are bound by data protection agreements and are prohibited from using your data for any other purpose.
5. Data Security
We implement industry-standard security measures including:
- All passwords are hashed using bcrypt — we never store plain-text passwords
- API communications are secured using HTTPS/TLS encryption
- Authentication is managed through token-based sessions (Laravel Sanctum)
- Sensitive credentials (API keys, payment tokens) are stored in environment variables, not the database
6. Data Retention
We retain your data for as long as your account is active. If you request account deletion:
- Your account is marked for deletion immediately
- You have a 30-day grace period to cancel the deletion request
- After 30 days, your account and all associated data are permanently deleted from our systems
7. Your Rights
As a ReePASS user, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update your state, country, and school information in the app's profile section
- Deletion: Request permanent deletion of your account and all associated data
- Portability: Request your exam history data in a machine-readable format
To exercise these rights, contact us at support@reepass.com or visit our Account Deletion page.
8. Children's Privacy
ReePASS is designed for secondary school and university students. Users under 13 must have parental consent. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information without consent, please contact us immediately.
9. Cookies
Our mobile application does not use cookies. The web-based admin portal uses session cookies strictly for authentication and are not used for advertising or tracking.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via in-app notification or email. Continued use of ReePASS after updates constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related questions or data requests, please contact: